Question 1

How do I know if you're right for me?

Accepted Answer

A great first question!
After having a browse through our website, we hope that you get a great understanding of who we are, and what we offer our clients through our services.
If you're drawn to our mission, the first step would be filling out our enquiry form
here(arkyen.com/contact)
.
 
From there, there is no commitment. We'll have a look over your needs, organise a quick chat for us to connect & see if we're the right fit!
 
Hopefully, on this call, we both get a great understanding of eachother. We stay as transparent as possible, and recommend what we believe might work for you, or if we believe that we're not the right fit!
 
There is no pressure to commit to anything on the enqiry stage!

Question 2

Where are you based?

Accepted Answer

We are currently based in Limerick, Ireland.
 
But we work with clients all over the world! So you don't need to be in our area, or even an Irish business.
 
Branding, Design, Website & Marketing Services can be offered all across the globe!

However, our content services (because we need to physcially be with you to take photo/video content) are currently offered within Ireland only.

Question 3

How much will it cost to work with you?

Accepted Answer

If we feel we're the right fit to work together, it will all depend on your chosen package.
 
We pride ourselves in customising our service offerings to your specific business & personal needs. Due to this, pricing can vary per project. You can view a baseline guide to our pricing here!(https://www.arkyen.com/pricing)

We do however accommodate personal & business projects of all kind.

After we have a call to discuss your needs, we will put together a perfectly tailored proposal outlining the services required and the investment that would be required.

Question 4

Do you offer payment plans?

Accepted Answer

Absolutely! 
 
Once again, it varies per service. But any large on-going projects can include a payment plan to spread the costs across the duration of the project.

We'll discuss any personal payment plans on our discovery call!

Question 5

How soon can we start / turnaround a project?

Accepted Answer

This is hugely dependant on the service required.
 
By standard our timelines would be:
- Website Developement: 4-12 weeks (depending on website size)
- Branding Projects: 4-8 weeks (depending on deliverables)
 
For Content, Marketing & Social Media services, it will vary depending on the project.
 
Currently, we recommend filling out the enquiry form here, and someone will be in touch to organise a discovery call to fully understand your project and get started ASAP.
 
Starting dates will vary throughout the year depending on our current roster of clients.

Question 6

What if I am unsure what services I need?

Accepted Answer

It's completely normal to feel overwhelmed in the digital space.

After filling out our form,(arkyen.com/contact) we'll hop on a quick discovery call to discuss your needs and hopes with working with us.
 
From there, we will recommend what we think may work best for you and your business.
 
There is no pressure to approach us knowing everyhting, our job is to take your ideas and visions, and help collaborate with you to bring them to life!
 
If you're unsure on any of our services please reach out with any questions!

Question 7

Isn't branding just a logo for my business?

Accepted Answer

To put simply, No.

People often confuse branding with a pretty logo & colour palette.

Your branding should be so much more than that! We believe in creating branding with strategy and intention behind it. Focusing on building real brand stories to make a true impact with your audience.
 
Your branding is the message given to your audience, before you ever get to speak to them.
 
Our in-depth branding packages focus on three main areas:
 
1.) Brand Strategy - What does your brand stand for, what makes you stand out from the crowd, the tone of voice, place in the market, customer analysis, marketing strategy, etc.
2.) Brand Identity - The visual & verbal elements of your brand. Name, Logo, Submarks, Patterns, Typeface, Colour Palette, Brand Imagery, Social Media Icons/Tempaltes, Brand Messaging etc.
3.) Brand Touchpoints - Your audience's journey to interacting with your brand. Website, Social Media Design, Print Materials etc.
 
If you are just starting out in business, you may just require a standard logo suite package. However, we always recommend a true investment into branding to make your business shine through & have a long-term impact. Quick & easy branding often hurts businesses in the long-run.
 
If you're unclear on exactly who you are, and what you offer to your audience, than we guarantee your audience is 10x more unclear on it. There is true magic to be unlocked with strong & strategic branding.
 
You can read more on our branding services 
here.(arkyen.com/services)

Question 8

Do you work with my kind of business/industry?

Accepted Answer

Once we have a chat, we will be completley honest if we feel we are a good fit or not.

We specialise in industries like beauty, food, fashion, service & e-commerce businesses.
However, we do offer our services to businesses & creatives of all kind!
 
You can view our portfolio of work 
here(arkyen.com/our-work)
 to see some of our past work.

Question 9

What styles of content do you offer?

Accepted Answer

We cover a wide range of digital content, including:
- Photography
- Videography
- Graphic Design
- Mockups
- Copywriting
 
Our Photogaphy & Videography specialises in:
Fashion, Portraiture, Beauty, Food, E-Commerce, Events & Business Locations.
 
If you're really unsure whether we can cover what you need, when reaching out to us for content, include a link to a pinterest moodboard with some examples of the content you are hoping to achieve with us! You can get in touch with us here.(arkyen.com/contact)

BOOK A FREE CONSULTATION FOR YOUR PROJECT HERE

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